Privacy Policy.

When you contact us through the website, we may collect information including:

• ·your name;
• ·your email address;
• ·your organisation;
• ·the nature of your enquiry;
• ·any information you choose to include in your message; and
• ·limited technical information associated with use and security of the website, such as IP address, browser information and server or security logs.

The contact form is intended for professional and business enquiries only.

Please do not submit patient-identifiable information, confidential clinical information, medical records or other sensitive personal information through the website.

The website is not intended for clinical advice, patient referrals or emergency medical enquiries.

We may use personal information submitted through the website to:

• ·respond to enquiries;
• ·discuss potential consulting, advisory, educational or speaking work;
• ·consider potential collaborations or professional projects;
• ·communicate with prospective and existing clients;
• ·manage professional and business relationships;
• ·maintain appropriate records of correspondence;
• ·operate, maintain and protect the security of the website; and
• ·meet legal, regulatory, accounting or other legitimate business requirements.

We do not sell your personal information.

We do not use information submitted through the contact form for unrelated advertising or automated profiling.

UK data protection law requires us to have a lawful basis for processing personal information.

For most general enquiries, we rely on our legitimate interests in communicating with people who contact Ragoo Consulting Ltd and in operating and developing our professional consulting business.

We consider that someone who chooses to contact us would reasonably expect us to use the information they provide in order to read, assess and respond to their enquiry.

Where you contact us about potentially engaging our services, we may also process your information because it is necessary to take steps at your request before entering into a contract.

Where we need to retain or use information to comply with a legal or regulatory requirement, we will process it on the basis of that legal obligation.

Where we rely on legitimate interests, we consider the purpose and necessity of the processing and balance our interests against the rights and interests of the individual concerned. ICO guidance requires organisations relying on legitimate interests to identify and explain those interests.

We use third-party technology providers where necessary to operate this website and receive enquiries.

Our website contact form may be processed using Formspree, which receives the information entered into the form and forwards the enquiry to our nominated email account.

Formspree acts as a service provider processing data on our behalf. Formspree states that its infrastructure is hosted using Amazon Web Services in the United States and that it relies on Standard Contractual Clauses in relation to relevant international data transfers.

We may also use service providers for:

• ·website hosting;
• ·business email;
• ·website security;
• ·technical maintenance; and
• ·other services necessary to operate Ragoo Consulting Ltd.

We only provide such organisations with the information reasonably necessary for them to provide their services.

If the contact-form provider changes, this Privacy Policy will be updated as appropriate.

Some technology providers used by Ragoo Consulting Ltd may process or store personal information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable UK data protection requirements.

These may include recognised adequacy arrangements or appropriate contractual safeguards such as Standard Contractual Clauses or the relevant UK international data-transfer mechanisms.

General enquiries that do not develop into an ongoing professional or business relationship will normally be retained for up to two years after the last meaningful correspondence.

We may delete information sooner where there is no continuing reason to retain it.

Where an enquiry develops into a client, contractual, educational or other professional relationship, relevant information may need to be kept for longer to meet legitimate business, contractual, accounting, insurance, legal or regulatory requirements.

The contact-form provider may also retain submissions for a limited period in accordance with the account settings and service being used.

Personal information will not knowingly be retained for longer than reasonably necessary for the purpose for which it was collected.

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

For this reason, please do not use the website contact form to send:

• ·patient-identifiable information;
• ·medical records;
• ·confidential clinical information;
• ·passwords or access credentials;
• ·financial account information; or
• ·other highly sensitive information.

If a project requires the secure exchange of confidential information, appropriate arrangements can be established separately.

The website may use cookies or similar technologies that are strictly necessary for its operation, security and functionality.

If we use analytics or other non-essential tracking technologies, visitors will be given appropriate information and controls before those technologies are used where consent is required.

UK rules generally require websites to explain cookies or similar technologies and obtain consent before setting those that are not strictly necessary.

A separate Cookie Policy or cookie-management tool may be provided where appropriate.

This website may contain links to websites operated by other organisations, including professional bodies, educational institutions and other external organisations.

Ragoo Consulting Ltd is not responsible for the content, security or privacy practices of external websites.

When you follow a link to another website, you should review that organisation's privacy information separately.

Depending on the circumstances, you may have rights under UK data protection law including the right to:

• ·ask us for access to personal information we hold about you;
• ·ask us to correct inaccurate or incomplete information;
• ·ask us to delete your personal information in certain circumstances;
• ·ask us to restrict the way we use your information in certain circumstances;
• ·object to processing based on legitimate interests;
• ·request the transfer of certain information where the legal requirements for data portability apply; and
• ·withdraw consent at any time where consent is the lawful basis on which information is being processed.

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is being processed.

To exercise a data protection right, please contact: pa@markragoo.ai

We may need to request appropriate information to verify your identity before dealing with a request.

If you have a concern about the way Ragoo Consulting Ltd has handled your personal information, please contact us in the first instance at: pa@markragoo.ai

We will try to resolve your concern.

You also have the right to complain to the Information Commissioner's Office (ICO), the independent regulator responsible for data protection in the United Kingdom. The ICO requires privacy information to explain how individuals can raise concerns about the handling of their data.

We may update this Privacy Policy from time to time, for example if the website changes, new services are introduced, our technology providers change or applicable legal requirements change.

The current version will be published on this page together with the date it was last updated.

For questions about this Privacy Policy or the way Ragoo Consulting Ltd uses personal information, please contact:

Email: pa@markragoo.ai

Company number: 17102444

Ragoo Consulting Ltd is registered in England and Wales.